Returning A Product
产品退货
对话 Dialogue
A
说话人 A
Hi I would like to return this TV.
嗨，我想退这台电视。
B
说话人 B
Sure, do you have the receipt?
好的，您有收据吗？
A
说话人 A
Yeah here you go. Actually I also want to return this keyboard.
有，给你。其实我还想退这个键盘。
B
说话人 B
Ok, may I ask what is the reason for returning these products?
好的，请问您退货的原因是什么？
A
说话人 A
: The TV flickers a lot when I am watching a movie and at times the image is not very clear.
电视看电影时闪得很厉害，有时画面也不清楚。
B
说话人 B
I see, and what about the keyboard?
这样啊，那键盘呢？
A
说话人 A
I spilled some coffee on it and now it won’t work.
我洒了些咖啡在上面，现在不能用了。
B
说话人 B
I am sorry sir, but we can only exchange or refund defective products, we cannot take responsibility for misuse or damages.
抱歉先生，我们只能换货或退款给有缺陷的产品，对使用不当或损坏不承担责任。
A
说话人 A
Fine! I don’t know why they make these things so delicate anyways.
算了！真不知道它们为什么做得这么脆弱。